Address: RVB House, New Mill Court, Phoenix Way, Enterprise Park, Swansea Telephone: 01792 312980 Email: debbie.edwards@walsingham.com

This tells you what Walsingham is planning to do from April 2005 to March 2006.

What is the Walsingham Annual Plan?

People Talking

Why do we need an Annual Plan?

Diary

An Annual Plan will help us know what we are going to do this year.

Person sitting down

An Annual Plan will help us find out if we are doing what we said we would do.

Person speaking

An Annual Plan will help us tell other people what is going to happen at Walsingham.

What is the Walsingham 5 Year Plan?

5 Year Plan

The Walsingham 5 Year Plan tells everyone what we are planning to do from April 2005 to March 2010.

The Annual Plan

The Annual Plan for 2005 to 2006 has the same main bits as the 5 Year Plan but it has more detail about what we are going to do this year.

What is in the Annual Plan?

The Annual Plan has 6 different bits. They are on the following pages:

Involving the people we support - Page 3

Involving the people who work for Walsingham - Page 5                                

Doing things better - Page 7

Checking what we do - Page 9

Expanding our services - Page 11

Telling people about Walsingham - Page 13

Involving the people we support

We will make sure that the people we support are involved in things when they want to be

From April 2005 to March 2006:

Support for you

We will make sure that people we support are involved in making most (75%) of the decisions about new staff.

Training our staff

We will make sure that people we support are involved in training our staff on at least a quarter (25%) of our training events.

Person talking

We will make sure that at least half (50%) of the people we support can speak up for themselves or have someone to speak up for them if they want.

Picture Book

We will start a group of people who will tell us how to make our information easier to understand.

Person talking

We will make sure that everyone who works for Walsingham knows how to support people to speak up for themselves.

Person talking

We will ask people what they want to be involved in and we will work out how to do this.

Our voice

We will make sure that things that we have learnt on the Our Voice project happen in other services.

Your rights

We will find out more about people’s rights and will tell everyone about these rights.

Meeting

We will find out what people are doing in their communities. We will tell other people to give them ideas about what they can do in their community.

Involving the people who work for Walsingham

We will continue to value all the people who work for Walsingham

From April 2005 to March 2006:

Clip board

We will ask everyone who works for Walsingham about how we could make the pay review system better.

Computer

We will change the message board on the intranet so that it is easier for people to have their say.

Staff Meeting

We will make sure the Staff Consultative Group (SCG) works well.

Staff Meeting

We will use the Staff Consultative Group to ask people what they think about things.

Desicsion making

We will make it clear who should make which decisions.

Decision Making

We will let the right people make decisions.

Support

We will make our supervision process better so that we can support people in a better way.

Doing things better

We will find out the best way of doing things

From April 2005 to March 2006:

Conferennce

We will ask people we support if they want to have a conference this year. If they would like to have a conference, we will find out what kind of conference they would like and how it could be even better than the last conference.

Support

We will find out about different ways of supporting people with learning disabilities.

Making decisions

We will ask people we support if they want to have a say about important decisions at Walsingham.

Map of England and Wales

We will make changes to how Walsingham is organised so that we provide a more local service to the people we support.

Meeting

We will find out how to involve more people with learning disabilities in running Walsingham in our services, offices and at trustee level.

Checking what we do

We will make sure that we are providing the best possible service to all the people we support

From April 2005 to March 2006:

Clip board

We will work with people we support and other organisations who support people to produce checks for how good our services should be. We will try out these checks in 6 Walsingham services to see if they work.

People talking

We will find out how well Person

Centred Planning is working.

We have also made plans to:

Norfolk

make sure that the new services in Norfolk meet the needs of each person. We will also set up a local office there.

Bushey

work with people we support and other people to plan different services for people in Bushey.

Tamworth

work with the people we support in Tamworth to change our services so that they better meet the needs of each person.

Maryport

work with the people we support in Maryport to change our services so that they better meet the needs of each person.

Sutton

work with the people we support in Sutton to change our services so that they better meet the needs of each person.

Expanding our services

We will increase the number of services we provide

From April 2005 to March 2006:

Decision making

We will work out the best way of making decisions about where we should look for new services.

People talking

We will plan where we will look for new services in the next five years. We will also plan what kind of services they will be.

Money

We will find a way of working out how much a new service will cost.  We will do this for all the different kinds of services we have.

Swansea

We will work with other people to open a new service in Swansea to support 3 people.

Teeside

We will continue to work with other people to try and open new services in Teesside.

Croydon

We will continue to work with other people to try and open new services in Croydon.

Telling people about Walsingham

We will let people know about our work

From April 2005 to March 2006:

Picture book

We will make sure that at least 8 people who work for Walsingham are trained in how to make our information easier to understand.

Picture book

We will work with people we support to identify 25 important bits of information that need to be easier to understand. We will also make those bits of information easier to understand.

Annual meeting

We will have an Annual Meeting in Cumbria in October 2005 to tell people what Walsingham has done in 2004-2005 and what is going to happen in 2005-2006.

Money

We will find out what information each service needs to know about money.  We will make sure each service has most (75%) of this information this year.

Meeting

We will tell people which other organisations and people we are working with. We will learn to work with all these people in a better way.

Meeting

We will increase the number of organisations and people we work with by a quarter (25%) to make things better for the people we support and the people who work for Walsingham.

We hope you like our Annual Plan for 2005 to 2006. You can tell us what you think in lots of different ways:

Write to us:

 

Letter

Walsingham House

1331-1337 High Road

Whetstone

London N20 9HR

Telephone

Telephone us:

020 8343 5600

Send us a fax:

020 8446 9156

minicom

Use a minicom:

020 8446 0790

Send us an email:

enquiries@walsingham.com

Leave a message on our website:

www.walsingham.com